As set out above, and as is the case in relation to 'failure to prevent bribery' under the Bribery Act and 'failure to prevent the facilitation of tax evasion' under the Criminal Finances Act 2017, there is a full defence if the organisation can show that it had "reasonable procedures" in place to prevent fraud from taking place. The Guidance makes it clear that any assessment of what are "reasonable procedures" will be context-specific, taking into account the particular facts and circumstances of the case, and assessed on the balance of probabilities
The Guidance emphasises that these procedures should be tailored to the business (including the sector in which it operates) and consider the organisation's structure and territoriality. This includes parent companies potentially taking steps to prevent fraud by subsidiaries by implementing group level policies, training staff, and ensuring that there is a nominated person responsible for fraud prevention in each subsidiary – although all of this will need to be considered in the context of the group's (or alternative investment structure) wider approach to balancing risks associated with additional more centralised group control of operating matters.
Chapter 3 of the Guidance sets out the key considerations for organisations while developing their "reasonable fraud prevention procedures". It states that organisations should be informed by six key principles, discussed further below. These principles are very similar to those found in the guidance for failure to prevent bribery. As with the Bribery Act 2010, they are intended to be flexible and proportionate to the business, allowing for the various ways in which commercial organisations can be structured and organised – and "departure from the suggested procedures contained within the guidance will not automatically mean that the organisation did not have reasonable fraud prevention procedures in place".
Principle 1: Top level commitment
Effective and robust governance structures are increasingly becoming the key component against which companies are measured in regard to ethical business practices. Top level commitment is critical to achieving good governance, as it ensures that the correct prevention measures are implemented, monitored, and the right culture is fostered.
Organisations should therefore be able to demonstrate that their senior management are committed to preventing fraud from being committed within, or using, their business. Organisations can do this in a number of different ways.
Some examples are:
- Communicating and endorsing the organisation's stance on preventing fraud: Senior managers may consider releasing statements to stakeholders (including, but not limited to, employees) that (i) reiterate the commitment to preventing fraud, (ii) articulate the benefits of eradicating fraud, (iii) name other key individuals involved in the implementation of prevention procedures, and (iv) specify the circumstances which would lead to a person breaching the organisation's policy on fraud.
- Creating a clear governance structure across the organisation: This includes having defined roles and responsibilities for fraud prevention measures and ensuring that new starters are appropriately trained.
- Developing and reviewing preventative procedures: Senior managers may either be personally involved in their design or implementation or, if that is not proportionate, have designated responsibility appropriately (i.e. to a specific committee).
- Discussing prevention measures at board or senior executive level: This includes ensuring that failure to prevent fraud (and other financial crime prevention procedures) are discussed at appropriate meetings – for instance as part of a risk management update and that sufficient resources are allocated.
- Fostering an open culture: Employees should be encouraged to speak up if they have ethical concerns. This position may be codified in the organisation's whistleblowing policy etc..
Principle 2: Risk assessment
As with the failure to prevent bribery offence, undertaking risk assessments is a key part of implementing reasonable fraud prevention procedures.
The Guidance recommends that organisations consider the (i) opportunity, (ii) motive, and (iii) means by which an associated person could commit fraud when undertaking a risk assessment.
Generally speaking, a failure to prevent fraud risk assessment should consist of two parts:
- First, organisations should identify the potential cases where associated persons could attempt fraud that benefits the company, its clients or subsidiaries of those clients.
- Second, organisations should classify any identified risks by 'likelihood' and 'impact' and provide a description of why that classification was chosen.
Given the multitude of ways in which fraud can be committed, it is important to identify which risks are material for the business (i.e. likely and/or impactful) and to implement prevention measures to address them. The Guidance provides that, where a fraud is deemed to be unlikely to take place and with low impact, it may be appropriate not to have specific prevention plans in place. However, this decision should be documented – we have found the lack of a documented risk assessment to be a common pitfall in approaches taken in relation to anti-bribery.
Principle 3: Robust but proportionate risk-based prevention procedures
Once the organisation has carried out a risk assessment it should draw up a fraud prevention plan, which outlines the processes and procedures the organisation intends to implement to mitigate the risk of fraud (the "Anti-Fraud Policy").
It is recommended that the Anti-Fraud Policy should be stress-tested by members of the organisation not involved in writing it. It is also recommended that organisations review relevant sector-specific information and other third-party information, such as from the Fraud Advisory Panel and the “Love Business Hate Fraud” website.
Organisations should consider establishing proportionate fraud prevention procedures which are based on reducing the opportunity, motive, and means to commit fraud, such as:
- Reducing the opportunity: (i) implementing pre-employment and vetting checks, particularly for high risk roles in HR, payment and finance; (ii) carrying out fraud impact assessments on new services and products; (iii) ensuring that fraud risks are equally managed throughout procurement processes (including pre-tender, tender, contract management and project delivery); (iv) implementing robust invoice verification and sign-off processes; (v) applying a sector specific approach to fraud risk management.
- Reducing the motive: (i) identifying and minimising bonus frameworks that encourage fraudulent behaviour or too much risk-taking; (ii) identifying time pressures that may encourage staff to cut corners; (iii) taking measures to ensure that an anti-fraud ethos is instilled across the organisation; (iv) carrying out training and communicating anti-fraud principles; (v) collecting and reviewing information on conflicts of interest.
- Reducing the means: (i) strengthening existing due diligence and sign-off procedures; (ii) carrying out sector-specific and role-specific anti-fraud training; (iii) vigorously evaluating and monitoring training; (iv) carrying out due diligence on the prevention procedures implemented by persons or bodies carrying out services on your behalf; (v) bolstering procedures for avoiding conflicts of interest.
It is also important to improve the detection of fraud and put in place consequences for committing fraud. For example:
- Organisations may consider using data driven tools to identify issues in regard to procurement, payment, invoicing etc.
- Staff may be trained and encouraged to speak up, in addition to establishing robust whistleblowing procedures (that are clearly communicated).
Principle 4: Due diligence
Organisations should implement a risk-based approach to any due diligence measures in relation to fraud detection and prevention, and review and update these measures as necessary. Whilst the Guidance acknowledges that many organisations will already be undertaking due diligence, these may not necessarily be adequate to tackle the risk of fraud and any extant procedures should be reviewed and updated as necessary.
Due diligence measures should be proportionate, and it is not expected that all businesses carry out enhanced due diligence of every customer, supplier, or employee. However, if a decision is made not to carry out due diligence, the reasons for this decision should be documented in the relevant risk assessment. The depth of due diligence required by an organisation will depend on, amongst other things, the level of control and supervision the organisation is able to exercise over the person.
Principle 5: Communication (including training)
Once an organisation has set up its fraud prevention procedures (including due diligence) and set these out through an Anti-Fraud Policy, it must ensure that these are communicated, embedded, and understood throughout the organisation.
Training: Anti-fraud training is critical to this process and may consider the following:
- Requiring representatives to undertake fraud-specific training, depending on their role, sector, jurisdiction, or business opportunities.
- Training should be proportionate to the risk faced by the individual – this may involve incorporating training into existing financial crime training, or introducing bespoke anti-fraud training to address specific risks.
- Certain high-risk individuals (e.g. members of procurement teams) may require specific tailored training.
- Third party associated persons may need to have specific training, or they might need to be encouraged to ensure that their own arrangements are in place.
- Training should be monitored, reviewed and evaluated.
Whistleblowing: Whistleblowing procedures are also an important tool in the prevention of financial crime. Training should include ensuring that staff and other associated persons are familiar with whistleblowing policies.
Principle 6: Monitoring and Review
Once an organisation has implemented its Anti-Fraud Policy (and other procedures), it should ensure that these are monitored and kept under review. Organisations may consider the following steps when reviewing their fraud prevention procedures:
- Carrying out periodic reviews of their fraud prevention procedures;
- Engaging with third professional organisations such as law firms and accountants; and
- Examining deferred prosecution agreements.
Finally, organisations should review their fraud prevention procedures on an ongoing basis in light of any developments. For example, more formal and robust procedures may need to be implemented following criminal activity. Consideration should also be given to what would trigger an investigation, and what steps should be taken where a fraud attempt is detected.