On 21 October 2020, the ICO published an updated version of its Right of Access guidance ("the Guidance"), which followed a period of consultation earlier this year.
In general, we thought the Guidance is helpful for businesses and reflects a number of points we raised in our Firm response to the consultation. Our response was based, in part, on our experience in helping clients with their responses to data subject access requests ("DSARs"), and some of the issues which they have faced. In this briefing, we take a look at the main changes in the Guidance, and what they will mean for your business in order to help you respond to a DSAR.